PS4 Error Code CE-35486-6, Unable to play disc

I didn't see anything about it on the internet. I got my PS4 yesterday. Very happy with it. I've had a lot of fun playing Killzone: Shadow Fall, Need for Speed, Contrast, and Resogun. I'm very pleased with this launch, and I'm glad I decided to get the system early.

However, whenever I'd try to play a DVD or Blu-ray, I got Unable to play disc. Error code CE-35486-6. When I set up my PS4 initially, I'd forgotten my wi-fi password, so rather than connect to the internet, I downloaded the 1.50 patch to a USB stick and followed the instructions here.

Come to find out, once I had my internet set up, I had to redo the patch installation using the internet in order to be able to play videos on disc. I don't know what was wrong with the downloaded patch, but updating over the internet fixed my issue. Here are the steps I took:
(Copied in part from

  • Turn off the power of your PS4™ system completely.
    Check that the power indicator is not lit. If the power indicator is lit up in orange, touch the power button on the PS4™ system for at least 7 seconds (until the system beeps a second time).
  • Touch the power button for at least 7 seconds.
    The PS4™ system starts in safe mode
  • Select [Update System Software]. Choose [Update Using Internet].
    Follow the screens to complete the installation.

After it restarted I was able to play DVDs and Blu-rays. I hope this helps anyone with the same problem!



Unplug your cell from USB port. It worked just fine after that.

PS4 error code

Thanks! The fix you posted worked for me! Once again thank you!!!!

Reply to comment | Matt's Messy Room

Are you operating on a small budget for your chicken coop project.
I have known a lot of people who have got into a bit of a mess
using free designs only to find, halfway through construction, that they were
incomplete or unclear

I did not find any good

I did not find any good solution for the error. I browsed many sites. And still I am in trouble with my PS4. I think I should throw it away!

  • The beauty of iphone mobile slots is always that each and each game is rather distinctive.

PS4 Error Code CE-35486-6

My PS4's been working flawlessly since I got it on the 30th of November.
However, I'm having the same problem since this evening, played a DVD first thing this morning and it worked fine. Tonight, I've been playing games for the last 2 hours then tried to watch a DVD afterwards and it brought up the same error code.

I re-installed the 1.52 update using safe mode but to no avail.. must be a software problem or something because it still reads game discs so the drive is working properly. I'm just a bit confused :/ all I can think of as an option is leaving it off overnight and trying a DVD again in the morning.
Not really sure what else I could try but I don't want to go messing with settings too much. I don't really want to get it replaced either though because it will be such a hassle just before christmas and I'm pretty sure that the shop I bought it from won't have any in stock. I'm not even sure if it will fix the problem anyway if it's software related because it could do it again on a new console after a while.

It's not that big of a problem because game discs work fine, but it's irritating knowing something doesn't quite work with my new system.

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